Sierra 101+201 Bootcamp

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Duration: 5 days
Time: 9am - 5pm
Curriculum: Includes Apple Training Book

Sierra 101+201

Course Description

The Sierra Bootcamp is a combined delivery of the SIerra 101 and Sierra 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting in macOS and the best methods for supporting users of macOS systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses macOS Server. Students learn how to install and configure macOS Server to provide network-based services, such as file sharing, authentication, and printing. Tools for managing and deploying macOS and software updates are also covered.

Who Should Attend?

This course is a compressed delivery of two courses, so only those who are already familiar with the concepts and comfortable working at a quick pace should attend. The Sierra Boot Camp is designed for:

  • Help desk specialists
  • Technical coordinators
  • Service technicians
  • Entry-level system administrators who support Mac users or implement and maintain networks using macOS Server
  • Technical support people who use Mac computers for general productivity or creative design
  • Technical coordinators or power users who manage networks of computers running macOS— such as teachers and technology specialists who manage classroom networks or computer labs

What You Will Learn

  • The troubleshooting process and how to become more efficient with available tools and resources
  • macOS 10.12 Sierra features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification (exam included)
  • The features of macOS Server
  • How to configure essential services on macOS Server
  • How to use macOS Server tools to monitor and troubleshoot services
  • Effective use of macOS Server to manage a small network of Macintosh computers and users
  • How to manage access to files and services


  • Basic macOS knowledge
  • Basic troubleshooting experience
  • Experience with macOS in a network environment


Demonstrate your knowledge by passing the macOS Support Essentials 10.12 exam and earning the Apple Certified Support Professional 10.12 certification. There is no Apple Certification for Sierra 201.

Course Outline

Sierra 101 Part 1: Installation and Configuration

  • Install macOS Sierra
  • Set Up and Configure macOS
  • Use macOS Recovery
  • Update macOS Software
Part 2: User Accounts
  • Manage User Accounts
  • Manage User Home Folders
  • Manage System Security
  • Manage Keychain Access
Part 3: File Systems and Storage
  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
Part 4: Data Management
  • Use Hidden Items, Shortcuts, and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine
Part 5: Applications and Processes
  • Install Applications
  • Manage Documents
  • Manage and Troubleshoot Applications
Part 6: Network Configuration
  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues
Part 7: Network Services
  • Manage Network Services
  • Manage Host Sharing and the Personal Firewall
Part 8: System Management
  • Troubleshoot Peripherals
  • Manage Printing and Scanning
  • Troubleshoot Startup and System Issues
Sierra 201 Part 1: Configuring and Monitoring macOS Server
  • Installing macOS Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up macOS Server
Part 2: Configuring Accounts
  • Configuring Open Directory Services
  • Managing Users
Part 3: Managing Devices with Configuration Profiles
  • Configuring macOS Server to Provide Device Management
  • Managing with Profile Manager
Part 4: Sharing Files
  • Configuring the File Sharing Service
  • Defining File Access
Part 5: Implementing Deployment Solutions
  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service
Part 6: Providing Network Services
  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites
Part 7: Using Collaborative Services
  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service
Part 8: Using Command Line
  • Managing macOS Server with the Command-Line Interface