Mountain Lion 101+201 ACTC 10.8 Bootcamp

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Schedule
Cost: $3,000
Duration: 5 days
Time: 9am - 5pm
Curriculum: Includes Apple Training Book

ML101+201

Course Description

The Apple Certified Technical Coordinator (ACTC) 10.8 Boot Camp is a combined delivery of the Mountain Lion 101 and Mountain Lion 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems. This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.

Who Should Attend?

This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X - such as teachers and technology specialists who manage classroom networks or computer labs.

What You Will Learn

  • The troubleshooting process and how to become more efficient with available tools and resources
  • OS X 10.8 Mountain Lion features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • The features of OS X Server v10.8
  • How to configure essential services on OS X Server
  • How to use OS X Server tools to monitor and troubleshoot services
  • Effective use of OS X Server to manage a small network of Macintosh computers and users
  • How to manage access to files and services
  • How to prepare for Apple Certified Technical Coordinator certification

Prerequisites

  • Basic OS X knowledge
  • Basic troubleshooting experience
  • Experience with OS X in a network environment

Certification

Demonstrate your knowledge by passing the OS X Server Essentials 10.8 exam and the OS X Support Essentials 10.8 exam to earn Apple Certified Technical Coordinator (ACTC) 10.8 certification.

To register for an exam

  1. Register for a Tech ID.
  2. Call MC Services at 262-522-6950 locally or toll free 800-453-8106 to register for your exam.

Course Outline

Mountain Lion 101

Part 1: Installation

Prepare and partition the drive, install OS X Mountain Lion, use the installer log files to verify a successful installation, configure OS X Mountain Lion with the Setup Assistant, update software with Software Update and Installer, tips and techniques for troubleshooting an installation problem.

Part 2: User Accounts

Create and manage user accounts, create and manage administrator accounts, locate directory attributes, security, password selection, Keychain, and FileVault.

Part 3: File Systems

File systems supported by OS X Mountain Lion, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management.

Part 4: Data Management

The root volume, file system layout, preferences, frameworks, file types unique to OS X Mountain Lion (i.e., resource forks and packages), Spotlight, file archives, disk images, archiving and restoring data with Time Machine, managing backup data, how to access the data outside of Time Machine.

Part 5: Applications and Processes

Applications supported in OS X Mountain Lion, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp.

Part 6: Network Configuration

Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements.

Part 7: Network Services

Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues.

Enabling network services on a OS X Mountain Lion client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues.

Part 8: Peripherals and Printing

Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues.

Part 9: System Startup

Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items.

Mountain Lion 201

Part 1: Configuring and Monitoring OS X Server

  • Installing OS X Server
  • Providing DNS
  • Exploring the Server App
  • Configuring SSL
  • Using Status and Notifications
  • Backing Up Mountain Lion Server

Part 2: Configuring Accounts

  • Managing Local Accounts
  • Configuring Open Directory services
  • Managing Local Network Accounts

Part 3: Managing Devices with Configuration Profiles

  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager

Part 4: Providing File Services

  • Providing File Sharing Services
  • Understanding File Access

Part 5: Implementing Deployment Solutions

  • Leveraging NetInstall
  • Implementing Software Update Service

Part 6: Providing Network Services

  • Hosting Backups with the Network Time Machine Service
  • Providing Security via the VPN Service
  • Providing DHCP Service
  • Hosting Websites

Part 7: Using Collaborative Services

  • Providing Mail Services
  • Configuring the Wiki Service
  • Implementing Calendar Service
  • Providing Messages Service
  • Configuring Contacts Service

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